(4.9 / 5)1827+ Ratings

Needle & Thread Reviews

Are you looking for ways to save money when shopping at Needle & Thread. Our Needle & Thread coupon codes can help you do just that! Over 1827 customers have already used our coupons to save an average of $65 with Needle & Thread discount codes. There are currently 28 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.9
19 Reviews
  • 578%
  • 421%
  • 32%
  • 20%
  • 10%

About Needle & Thread

Needleandthread.com is renowned for its ultra-feminine contemporary womenswear, featuring hand-embellished and embroidered designs. The collections are characterized by voluminous tulle, statement ruffles, and evening gowns that come in a variety of lengths from mini, midi, to floor length. Available in sizes ranging from UK 4 to UK 24, the brand caters to a diverse clientele. The product range extends to kids wear with the Mummy & Me collection, allowing for coordinated styles between parents and children. The website showcases exclusive styles only available through their platform, offering unique dresses, gowns, skirts, and more. The brand's aesthetic is distinct, with a focus on floral and romantic motifs, appealing to those who appreciate elegance and craftsmanship in their wardrobe.

Needle & Thread Pros & Cons

Pros & Cons of Needle & Thread

Pros

  • Quality Craftsmanship: Many customers praise the exceptional quality and craftsmanship of the garments, noting that the materials and stitching are impressive.
  • Variety of Styles: The brand offers a wide range of dresses and gowns suitable for various occasions, appealing to different tastes and preferences.
  • Responsive Customer Service: Some reviews highlight the helpful and empathetic customer service, especially in resolving issues related to damaged items or refunds.
  • Positive Reviews: A significant number of customers express satisfaction, with ratings often around 4.2/5 stars, indicating a generally favorable perception of the brand.

Cons

  • Mixed Customer Experiences: There are reports of inconsistent customer service experiences, with some customers facing difficulties in communication or delays in responses.
  • Shipping Issues: Some users have encountered problems with tracking numbers being invalid or shipments taking longer than expected.
  • Return Process Frustrations: While the return policy exists, several reviews mention complications with refunds and the return process, leading to customer dissatisfaction.
  • Sizing Concerns: Many customers note that the dresses tend to run small, prompting them to order larger sizes than usual.

Needle & Thread Coupon & Discount Codes

Shop More, Save More: Take 12% Off with Needle & Thread Promo Code Today!

Verified 3 days ago1460 Uses
12% OFF

10% Off Storewide (Kids Excluded) at Needle & Thread

Verified 8 days ago1040 Uses
10% OFF

10% off one item at regular price with this Needle & Thread code

Verified 9 days ago1280 Uses
10% OFF

Needle & Thread Customer Reviews (19)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Jorge Barber
Jorge Barber
verifyVerified Buyer

A True Work of Art

This piece is a work of art that will surely become a cherished heirloom, adored and admired for decades to come.

May 14, 2023
Camilla Villadsen
Camilla Villadsen
verifyVerified Buyer

The quality of the piece was impeccable

The fine details and excellent construction meant I knew the garment would last for years.

May 14, 2023
Carol Leigh
Carol Leigh
verifyVerified Buyer

The bridal gowns are stunning

Covered in the most intricate lace, beads and embroidery you've ever seen. A true work of art that your bride-self will cherish forever.

May 14, 2023
Tanja Diederich
Tanja Diederich
verifyVerified Buyer

Magical Vintage Inspired Midi Dress

Full marks for originality in design and execution! The delicate embroidered floral patterns and dangly crystal fringes make this elegant midi dress stand out without going OTT. The vintage-inspired silhouette accentuates my curves in all the right places and the flowing knee-length hem allows ease of movement. Wish I could live in this dress 24x7!

May 12, 2023
Gloria Putnam
Gloria Putnam
verifyVerified Buyer

Gorgeously Girly Garments

The dresses are so pretty and feminine, with the perfect amount of embellishments. The stitching and details are impeccable - you can tell a lot of love and care goes into each piece.

May 11, 2023
Daniel Reaves
Daniel Reaves
verifyVerified Buyer

Bridal Gown Fit for a Queen

Y'all, my wedding dress couldn't have turned out any more perfect.So much love has clearly gone into every stitch of this masterpiece! The lace bodice hugs my curves in a natural, comfortable way while the layers of tulle create the most voluminous skirt. The vintage-inspired embroidered detailing elevates the whole ensemble beyond expectations. A gown fit for royalty, without a doubt.

May 10, 2023
Josh Hunt
Josh Hunt
verifyVerified Buyer

Unparalleled Attention to Detail

From the stitching to the tiny pearls, every part of this dress was crafted with obvious love and meticulous attention to the smallest detail.

May 9, 2023
Lewis Potter
Lewis Potter
verifyVerified Buyer

Romantic Floral Dresses

The dresses with the floral embroidery are swoon-worthy. So feminine and perfect for summer garden parties and other romantic events.

May 9, 2023
Jeffrey Crooker
Jeffrey Crooker
verifyVerified Buyer

Worth Every Penny

While not cheap, the quality and grandeur of these designs make them worth every penny. You can tell they are pieces meant to be treasured for years.

May 9, 2023
Livia Genovesi
Livia Genovesi
verifyVerified Buyer

Lovely Layered Lace Blouse

This delicate blouse is a dream to wear. The intricate lace work and floral embroidering make it an eye-catching piece while still maintaining a level of elegance and understated grace.

May 8, 2023

Needle & Thread Customer’s Q&A

user-name
no-comment
No question yet

Needle & Thread Features and Benefits

Key features and benefits of shopping at needleandthread.com include:

  • Wide variety of dresses and gowns for women and children.
  • International shipping is available.
  • Sustainability is at the forefront of production. Collections are manufactured using at least 75% of responsibly sourced materials.
  • Personal, whimsical designs that are inspired by the simple beauty of vintage fashions.
  • Financing options available with Affirm.
  • Great customer reviews.
  • All pieces are inspired by the simple beauty of vintage fashions. From English gardens to classic literature, the concept of modern takes on whimsical styles inspired the design work behind each piece.
  • Timeless in all aspects, these dresses aim to not only exude beauty over the years, but they also hope to inspire a reduction of waste often seen through trendy attire.
  • Working with sustainable materials and production, Needle and Thread hopes to make more than one difference in the world.

Needle & Thread Pricing

Pricing Information for Needle & Thread

Needle & Thread provides a range of products, and the pricing varies based on the item type. Here are the key details regarding pricing:

General Pricing Structure

  • Prices include VAT (Value Added Tax) where applicable.
  • The price displayed at checkout is the final price, which may vary from the listed price if there are any promotions or discounts applied.

Pricing Errors

  • In the event of a pricing error, Needle & Thread will contact the customer for instructions before processing the order. If an order is processed despite a clear pricing error, the company reserves the right to cancel the order and refund any payments made.

Payment Requirement

  • Full payment is required before dispatching products. Credit or debit cards will not be charged until items are shipped.

Discounts and Promotions

  • Customers can benefit from various discounts, including a 10% welcome discount on the first purchase, which must be applied at checkout.

For specific product prices, visiting the website directly is recommended as prices can change frequently.

Payment Method

Payment Methods at Needle & Thread

Needle & Thread offers several payment options to facilitate customer transactions:

Accepted Payment Methods

  • Credit and Debit Cards: Major cards such as Visa, MasterCard, and American Express are accepted.
  • PayPal: Customers can use their PayPal accounts for secure transactions.
  • Klarna: This option allows customers to pay later in 3 interest-free instalments. The first payment is collected upon order confirmation, with subsequent payments collected after 30 and 60 days.

Security Measures

All transactions are processed through Shopify Payments, ensuring that customer details and payment information are handled securely. No card details are stored by Needle & Thread, maintaining a high level of security for online shopping.

Needle & Thread FAQs

FAQ

Needle & Thread Return Policy?

Return Policy Overview

At Needle & Thread, items can be returned for a refund within 14 days of delivery. The following key points summarize the return policy:

Conditions for Returns

  • Items must be in saleable condition with all labels and tags attached.
  • Returns are accepted only if items are clean, unworn, and unwashed.
  • Hygiene stickers must remain intact for bodysuit styles; otherwise, returns will not be accepted.
  • Items sold as a set must be returned together.

Return Process

  1. Visit the returns portal to create a returns label.
  2. Enter your Order ID and email address.
  3. Select the items to return and the reason for the return.
  4. Choose a return method:
    • Standard Return: You cover shipping costs.
    • Express Prepaid Return: Cost deducted from your refund.

Refunds are processed within 10 working days after the returned items pass quality checks.

FAQ

How To Open A Needle & Thread Account?

To open an account on needleandthread.com, follow these steps:

  1. Visit the needleandthread.com website.
  2. Look for the "Account" or "Sign Up" option, usually located at the top right corner of the homepage.
  3. Click on it and you will be redirected to a new page.
  4. Fill in the required details such as your name, email address, and password.
  5. Click on the "Create Account" button to complete the process.

By creating an account, you can track your orders, review past purchases, request a return or exchange directly from your account, shop even quicker the next time by saving your address and card details, and manage your account details, address book, and email preferences. Enjoy shopping!

FAQ

Needle & Thread Alternatives

Here are the top alternatives to needleandthread.com:

  1. Ivy City Co: Founded by a group of three friends in the United States, this brand provides access to timeless garments for all body types and offers options for children too.

  2. Jessakae: A success story like no other, Jessakae offers contemporary pieces. They offer a huge size range, from an XXS to 6XL.

  3. Bronx & Banco: Launched in 2009, this Australian brand became an overnight success. The evening wear incorporates old-world elegance with contemporary designs.

  4. Mac Duggal: One of the oldest names in women’s evening gowns. His designs are rich with embroidery and fine fabrics.

  5. Frock & Frill: Another great alternative.

  6. Elliatt: An Australian brand that was launched in 2011 but has already been taken up by ASOS and Revolve.

  7. Maurices: A popular alternative with a wide range of options.

  8. ASOS: Known for its wide variety and affordable prices.

  9. REVOLVE: Offers a range of brands and styles.

  10. Anthropologie: Known for its unique and eclectic styles.

These brands offer similar styles and quality as Needle & Thread, making them great alternatives for your shopping needs.

FAQ

How are Needle & Thread knitted dresses made?

Needle & Thread designs their knitted dresses with premium yarns to ensure the best possible fit for each style. Their knitted dresses are made from a blend of viscose, nylon and elastane. Needle & Thread uses recycled viscose for most knitted dresses, which is certified under the Recycled Claim Standard (RCS).
FAQ

Does Needle & Thread offer free shipping?

Yes, Needle & Thread offers free standard shipping on orders over £300.
FAQ

What is Needle & Thread's return policy?

Needle & Thread accepts 14-day return to ensure customer 100% satisfaction.
FAQ

How can I contact Needle & Thread's support?

Needle & Thread's customer service can be contacted by email at customercare@needleandthread.com or by phone at +44 20 3695 0476. They also offer live chat support on their website during business hours.
FAQ

About Needleandthread.com Prices and Cost?

The prices on Needleandthread.com vary depending on the style and design of the garments. For example, the Peaches Smocked Ankle Gown is priced at $529.00, while the Summer Posy Aaliyah One-Shoulder Gown costs $829.00. The Midsummer Lace Off-Shoulder Gown is available for $639.00, and the Lana Round Neck Gown retails at $719.00. On the higher end, the Floral Waltz Ankle Gown is priced at $909.00, and the Confetti Gloss Off-Shoulder Gown stands at $1,149.00. For those looking for more affordable options, the Raindrop Smocked Off-Shoulder Ballerina Dress is $479.00, and the Shimmer Wave Gloss Bodice One-Shoulder Ankle Gown is $439.00. These prices reflect the brand's focus on hand-embellished and embroidered designs, with a commitment to quality and craftsmanship.

FAQ

Needleandthread.com Return Policy?

Needleandthread.com offers a return policy where customers can return items for a refund within 14 days of delivery. The policy is designed to ensure customer satisfaction in case they are not entirely pleased with their purchase. For the shipping policy, the details are not explicitly mentioned, but typically, such policies include information on shipping methods, costs, and delivery times. Customers are advised to review the shipping policy during the checkout process or in the website's FAQ section to understand the terms and conditions that apply to their order.

FAQ

Are there any celebrity endorsements for Needle & Thread?

Needle & Thread has been endorsed by a variety of celebrities, showcasing the brand's appeal across the fashion industry. Hollywood's elite and British royalty have been seen wearing their designs, with memorable red carpet looks featuring Ruth Gemmell in the Sequin Rose Ankle Gown, Paris Hilton in the Fifi Long Sleeve Ankle Gown, and Princess Beatrice in the Celia Long Sleeve Ankle Gown. Other notable figures include Sophia Bush, Melissa McCarthy, Dame Helen Mirren, Drew Barrymore, and Jennifer Coolidge, all of whom have chosen Needle & Thread for their elegant and distinctive style. The brand's reach extends to influential personalities, reflecting its status as a go-to choice for high-profile events and celebrations.

Explore Similar Stores

See All Stores
store-name

Madewell

(4.3 / 5)Add rating
Dresses
store-name

RYU.com

(4 / 5)Add rating
Apparel & Accessories
store-name

Topodesigns.com

(4.5 / 5)Add rating
Apparel & Accessories
store-name

Novica

(4 / 5)Add rating
Dresses
store-name

DIVIRI

(4.33333 / 5)Add rating
Apparel & Accessories
store-name

Bn3th

(4.5 / 5)Add rating
Apparel & Accessories
store-name

DC Shoes

(5 / 5)Add rating
Apparel & Accessories
store-name

Darn Good Yarn

(4.5 / 5)Add rating
Apparel & Accessories